Customer Support Supervisor Brazil

São Paulo, State of São Paulo, Brazil · Support · 050

Description

SumUpers are inspired by a dream: payments must be as easy as using cash, a world where the transaction happens and people don’t even realize it. Our intuitive, inclusive and innovative payment solutions are the first step towards this world. We are proud of our amazing and challenging working environment. Obsessed about striking payments, we empower small business to accept card payments. Are you up for the challenge? Apply now!


Why work with us?


We do things differently. We build our own payment solution end-to-end so that we can always offer the best value & service. We know how vital payment is to small business, so we use our technology to solve their problems. We believe in open and transparent communication, not strict rules and hierarchies. If you’re looking for the chance to innovate, and disrupt the payment industry – join us.


As a Support Supervisor you will be responsible for the incredible experience from our clients, delivering a WOW support experience at the moment they get in touch with us or exceeding expectations getting in touch with them. You will do this supervising a team of Team Leaders, which lead a team of agents. We feel truly responsible for our customers, and support has a strategical role at the company.


To achieve this you must be:

Requirements

Benefits

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